Bolero Information Systems LLC. Trust Center
Welcome to the Bolero Information Systems LLC Trust Center. Here you will find resources on our security, privacy, and compliance programs.
Security & Product
Details on our infrastructure, product security features, and corporate security policies.
Infrastructure Security
Managed Network Firewalls
Restricted Encryption Key Access
Access Control Procedures
BCP / DRP
Disaster Recovery Test
Tested annually
Recovery Point Objective (RPO)
< 3 Hours
Recovery Time Objective (RTO)
< 24 Hours
Employee Compliance
Annual security awareness training
Background checks performed
Password policy enforced
Secure Development
Mandatory Code Reviews
CI/CD Automated Testing
Separate Test & Prod Environments
Incident Response
24/7 Intrusion Detection
Quarterly Penetration Testing
Incident Response Plan
Tested annually
Compliance & Certifications
Our commitment to industry standards, attestations, and accessibility.
SOC 2 Type I
Readiness assessment in progress
Type I report expected Q3 2026
HECVAT
Higher Education Community Vendor Assessment Toolkit (v4)
Available upon request
VPAT
Accessibility Conformance Report (VPAT 2.5)
WCAG 2.2 standards. Available upon request.
Privacy & Data Governance
How we handle, process, and protect your data.
Privacy Policy
Read the Policy
bolerois.com/privacy-policy/
Data Governance
Data Access Controls
Data Classification Policies
Data Retention Schedules
Sub-processors
AWS (Amazon Web Services)
Rollbar
Slack
DocuSign
Legal & Resources
Access our legal terms, support policies, and live service status.
Terms of Service
View Terms
bolerois.com/terms-of-service/
Support & Assurance
Dedicated Support Team
Service Level Agreements (SLAs)
Cyber Liability Insurance Maintained
Status Page
Uptime & Performance
status.oneramp.com